Shipping policy
Exchange Policy
• Customers are entitled to open and inspect the shipment upon delivery with the courier present.
• After the courier leaves, customers may request an exchange within 24 hours only from the time of delivery.
• No returns are accepted – only exchanges are allowed.
• Items must be in their original condition: unworn, unused, with all tags and packaging intact.
• Any item that does not meet these conditions will not be eligible for exchange.